Privacy Policy & SMS Terms

Effective date: October 14, 2026

West-Line Facility Services, Inc. ("West-Line") respects your privacy. This page explains how we handle your information and our text messaging program.

Information We Collect

We collect your name, business, email, phone number, service address, and the messages you send us.

How We Use It

We use it to respond to you, schedule and provide services, bill, and send customer care messages.

Who We Share It With

Only the service providers that run our phone, text, email, and website, who may use it only on our behalf. We do not sell your information.

Your Choices

Email sales@westlineinc.com to review, correct, or delete your information.

Do Not Track

We do not currently respond to browser Do-Not-Track signals.

Changes

We post updates here and change the Effective date.

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

How You Opt In

You may opt in by texting us at (844) 619-9378, or by giving us your mobile number in writing (email or signed service paperwork) and stating that you agree to receive texts from West-Line. Consent is not a condition of purchase. Reply STOP to opt out, HELP for help.

Messaging Program Terms and Conditions

  1. The West-Line Facility Services, Inc. messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (844) 619-9378.
  2. You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at sales@westlineinc.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read this privacy policy or contact us at sales@westlineinc.com.

Contact Us

West-Line Facility Services, Inc.
PO Box 710693, San Diego, CA 92171
(844) 619-WEST (9378)
sales@westlineinc.com